ANA WiFi Guide | Connect All Nippon Airways WiFi Onboard 2022

If you ride All Nippon Airways (ANA) for any journeys inside Japan, make sure to take on the Wi-Fi service that ANA provides. ANA which is a domestic airline is the second-largest flagship airline company in Japan.

It has several options of air Wi-Fi including free ones and many paid options. So if you are someone who needs to access the Wi-Fi while riding with ANA, this article will cover everything that you will need to know.

Necessary information regarding ANA

Before we can start to write about the Wi-Fi service ANA provides, there is some basic information that you could know about.

  • Airline name: All Nippon Airway
  • IATA code: NH  
  • ICAO Code: ANA
  • Call sign: All Nippon
  • ISP: SITA onAir and Panasonic Avionics  

ANA Free Wi-Fi

The free Wi-Fi allowance is only restricted to first-class passengers. Passengers receive a complimentary Wi-Fi card when they buy the tickets. However each card differs between different aircraft, so the Wi-Fi card from one aeroplane will not work on another.

If you are unsure about how to use them, you can avail of help from cabin hostesses. They will be able to help clear any confusion. In addition, the card comes with a small manual that explains to you how to use it. 

ANA Paid WiFi

Additionally, the following two companies provide paid wifi that pax can purchase. Business pax do not need to purchase, because they are getting free complementary wifi.

SITA onAir 

SITA OnAir is one of the two Internet Service Providers that All Nippon Airways use. It is available in almost all airlines except for B777-300ER. The service it mainly provides includes internet browsing, chatting and exchanging emails on your electronic devices.

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While first-class passengers can get free Wi-Fi, the case is not the same for other seating classes. The fees for using Wi-Fi in most airplanes with SITA onAir are drawn in the table below:

TypeAllocated toPricingData Limit
30 min planAll4.95 USD15 MB
3 hr planAll8.95 USD30 MB
Full hr planAll19.95 USD100 MB

While most B777-300ER do not support SITA OnAir, there are certain planes of this model that has access to Wi-Fi services. The fees for these airplanes are different.

TypeAllocated toPricingData Limit
30 min planAll6.95 USDNo limit
3 hr planAll14.40 USDNo limit
Full hr planAll18.80 USDNo limit

In addition, make sure to note down a few more things if you are going to purchase the service:

  • The applicable countdown begins when you first start sign-in in. It cannot be paused or stopped midways. The internet will turn off by itself after the timer ends.
  • Payment for Wi-Fi can only be made through cash. No debit cards are accepted.
  • The Wi-Fi service only works in countries that permit data transmission through satellites. In addition, it can be discontinued due to any technical issues for which you will be compensated.

Panasonic Avionics

Panasonic Avionics is the second ISP that ANA employs and is often dubbed “ANA Wifi Service2” due to the fact that it was the second Internet Service Provider that ANA employed after SITA OnAir. It is available on almost all aeroplanes except some B787-8 cockpits and a few B777-300ER models.

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If you aren’t sure about how to activate the internet you can read about it through the magazine “TSUBASA -GLOBAL WINGS-” that comes in your seat pocket. The fees for using the Wi-Fi service are the same for all the plans that use Panasonic Avionics. These have been drawn in the table below:

TypePricingData Limit
30 min6.95 USDNo limit
3 hr16.95 USDNo limit
Full Flight (maximum 24 hr)21.95 USDNo limit

In addition, there are certain points that you should make sure to remember if you are going to purchase the service:

  • The countdown starts when you first start sign in. It cannot be paused or stopped midways. The internet will turn off by itself when the timer ends.
  • Payment for Wi-Fi can only be made through cash. No debit cards or e-cash payments are accepted.
  • The Wi-Fi service only works in countries that permit data transmission through satellites. In addition, it can be discontinued due to any technical issues for which you will be compensated.
  • Not all flights can avail of Wi-Fi service s so make sure to check on it beforehand.

Which of the Airlines Have ANA WiFi?

The following airlines have ana wifi. here numbers in brackets show the airline code that is displayed on the reservation screen.

A321 (321), B787-9 (789), B787-9 (78G), B787-8 (78P), B777-200 (722), B777-200 (772), B777-300 (773), B767-300 (76P), B737-800 (738/73H)

the inflight wifi is not available in Bombardier DHC8-Q400. even ana wifi is not available and accessible on tablet devices. inflight wifi connectivity is available in aircraft B787-8 (78M) and A320 (32P).

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How Do check whether Aircraft Provide WiFi service or not?

You will see wifi status in ana reservation at the time of booking. The tag is available only on flights where wifi is available.

How to connect to All Nippon Airway (ANA) Wi-Fi?

Connecting to ANA Wi-Fi is very easy. All you need to do is find the magazine “TSUBASA -GLOBAL WINGS-” on the front of your seat pocket. The magazine will give you the correct instructions and credentials required to connect to the service. Make sure to pay for it before you can actually use it.   

FAQ

Can you use Netflix using ANA Wi-Fi?

All ANA Wi-Fi supports Netflix from any server as long as you are connected to the Internet.

Is ANA Wi-Fi free for all?

No, ANA Wi-Fi is not free for all. It is only complimentary for first-class ticket holders. 

Is the speed good enough?

If you are only going to work or chat using the provided Wi-Fi, it is good enough despite the fact that the speed fluctuates at all times. Therefore do make sure not to do much heavy work on the Internet.

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