How To Connect To Alaska Airlines Wi-Fi & Inflight Entertainment

One of the perks of flying Alaska Airlines is getting to stay connected to the internet throughout your flight. The airline is one of many in the United States that provides paid in-flight connectivity to its passengers on most of its aircraft.

Alaska Airlines is a top American carrier based in Seattle, Washington, United States. It ranks among the top ten most popular airlines in the United States, according to Statista, and the fifth-largest airline in the United States in terms of customer traffic.

It operates the Airbus 320 family (A320-214, A320-214 Sharklet, and A321neo), Boeing 737-900 (739), Boeing 737-900ER (739), Boeing 737-800 (738), Boeing 737-700 (73G), Bombardier Q400 (DH4), Embraer 175, and the newest Boeing 737-9 MAX aircraft.

Alaska Airline Wi-Fi History

The journey began in 2010 when Alaska Airlines went live with the launch of Gogo’s in-flight Wi-Fi service on its domestic flights linking Anchorage and Fairbanks in Alaska.

The installation flagged off with six Boeing 787-800 planes with plans for expansion to the rest of the aircraft by the 2010 end.

It also offered free-of-charge in-flight Wi-Fi to its customers in partnership with Alaska Airlines Visa Signature® till the end of July 2010 to mark the beginning of the new feature.

At the end of the promotional period, the Alaska carrier offered the Wi-Fi service at a starting price of $4.95 for each flight depending on flight length and gadget used.

It presently provides internet Wi-Fi on most of its fleet except a few Boeing 737-9 MAX and the entire Bombardier Q400 that fly short distances.

Alaska Airlines Wi-Fi differs from other airlines’ Wi-Fi in that it features both basic in-flight Wi-Fi service and Satellite Wi-Fi service onboard its fleets.

Alaska Airlines Aircraft With In-flight Wi-Fi

Your chances of having Wi-Fi access are high when flying with Alaska Airlines because almost all its aircraft have internet Wi-Fi technology installed.

The current list of Wi-Fi-installed aircraft includes the following:

  • Airbus A320-214 – fully equipped
  • Airbus A320-214 (sharklet) – fully equipped
  • Airbus A321neo – fully equipped
  • Boeing 737-900ER (739) – fully equipped
  • Boeing 737-900 (739) – fully equipped
  • Boeing 737-800 (738) – fully equipped
  • Boeing 737-700 (73G)  – fully equipped
  • Bombardier Q400 (DH4) – none equipped
  • Embraer 175 – fully equipped
  • Boeing 737-9 MAX – in progress

Most of the aircraft – along with all the Airbus fleets, offer stream-quality Satellite Wi-Fi and Basic in-flight internet – excluding the Bombardier Q400 that fly short-distance routes.

How To Find Flights Offering Wi-Fi On Alaska Airlines?

A Wi-Fi symbol is visible on the surface of the aircraft’s entrance door, and written instructions on the service are in seatback pouches on aeroplanes offering in-flight Wi-Fi.

Cost Of Alaska Airlines’ Wi-Fi

Alaska Airlines offer paid in-flight Wi-Fi service onboard almost all its fleets. You have an option of purchasing before your next flight or aboard your flight, though paying ahead saves more money.

Below is the cost of Wi-Fi when paying ahead on domestic flights (within the United States, Canada, and Mexico):

PlansPrice (in USD)
24-hours continuous Wi-Fi service$16
Six passes for 45-minutes per pass (valid for two months after purchase)$36
Monthly pass$49.95
Yearly pass$599

Cost of Wi-Fi aboard domestic flights (inside the United States, Canada, and Mexico):

1-hour plan (valid for 30 days)$7
All-day (valid for one year)$19

Features Of Alaska Airlines Wi-Fi

  • Alaska Airlines operates both in-flight internet (air-to-ground) and Satellite Wi-Fi on most of its aircraft.
  • Wi-Fi service is accessible on most aircraft except the Bombardier Q400 which fly short-distance routes.
  • With Satellite Wi-Fi, you can:
    • Stream videos
    • Surf the web
    • Chat onboard
    • Shop online
  • With in-flight internet Wi-Fi, you can:
    • Email
    • Surf the web
    • Visit online shops
  • Flights equipped with Gogo’s in-flight internet also offer free texting to customers during flights. You can text on Facebook Messenger, iMessage, and WhatsApp entirely for free. However, it does not support SMS or sending and downloading of videos and pictures.
  • Follow these steps to connect and text for free on your mobile phone:
    • Switch on your device to airplane mode.
    • Switch on Wi-Fi on your mobile phone
    • Join “gogoinflight” or “Alaska_WiFi” hotspot.
    • Open your phone browser and visit AlaskaWiFi.com
    • Select the “free texting” plan.
  • Gogo’s in-flight internet is unavailable over Mexico, Hawaii & Costa Rica.
  • Flights with Gogo’s Satellite Wi-Fi have higher Wi-Fi speeds.
  • You can stream movies or audio files on Spotify®, Netflix™, or Amazon Prime™ on aircraft with Satellite Wi-Fi.
  • Satellite Wi-Fi covers more cities like Orlando, Milwaukee, Mazatlán, Anchorage, and Kona.
  • It also offers a gate-to-gate connection so passengers can get and retain connectivity to the internet from boarding to landing.
  • Phone calls are not supported onboard any of the airlines.
  • Weather interferences may affect Wi-Fi speed.
  • Gogo’s in-flight internet is only available when aircraft altitudes are 10,000 feet upwards.
  • You can access in-flight Wi-Fi using Wi-Fi-supported mobile phones, tablets, and laptops.
    • On Apple products (iPhones, iPads, and iPod Touches): Safari on iOS 11.2.1 and above.
    • Android devices (including Kindle Fire): Chrome version 77 upwards running on Android 7.1 and above.
    • Mac OS X 10.12 and above: Safari and Chrome version 68 and above.
    • Windows devices: Chrome browser running on Windows 8.1 and above.
  • Devices not supported are 64-bit browsers, Android version 4.1.2 and 4.2.2, and e-book readers(Kindle and Nook).
  • You can not sign in on different devices simultaneously, but you can switch devices.
  • Visit the FAQ page for more information about the in-flight Wi-Fi service.

How To Connect To Alaska Airlines Wi-Fi?

Both Gogo’s Basic (air-to-ground) in-flight internet and Satellite Wi-Fi are available on Alaska Airlines. Below are the steps to connect your device to the in-flight internet:

  • Turn on airplane mode on your device.
  • Search and Join the ‘gogoinflight’ hotspot.
  • Open your browser and head to AlaskaWiFi.com.
  • Choose your preferred Wi-Fi plan (free messaging, entertainment, or internet).
  • Sign in to your Gogo account (sign up if you never had an account).
  • Make payment (if you did not pay ahead) and enjoy.

Follow these steps to connect to Satellite Wi-Fi:

  • Turn on airplane mode on your device
  • Search and Join the “Alaska_WiFi” hotspot.
  • Open your browser and search AlaskaWiFi.com.
  • Choose your preferred Wi-Fi plan
  • Sign in to your Gogo account (sign up if you never had an account).
  • Purchase (if not previously paid for) and enjoy

In-flight Entertainment On Alaska Airlines

Alaska Airlines offers in-flight entertainment to its passengers via Alaska Beyond™ Entertainment and with Gogo also serving as the entertainment system provider.

Enjoy enough movies and TV shows throughout your flight on the in-flight entertainment system onboard Alaska Airlines. Select more than 1000 movie content from your devices once you connect with the in-flight entertainment system.

1. To connect your device to the in-flight entertainment on an airplane with Satellite Wi-Fi:

  • Enable your device to airplane mode
  • Select and join the “Alaska_WiFi” hotspot
  • Open your browser and search AlaskaWifi.com
  • Select ‘Movies and TV  from the menu
  • Choose from available movie options and enjoy.

2. To connect to the in-flight entertainment system on the Basic in-flight Wi-Fi:

  • Turn your device to airplane mode
  • Select and join the “gogoinflight” hotspot
  • Open your browser and search AlaskaWiFi.com
  • Click ‘Movies and TV from the menu
  • Choose from available movie options and enjoy.
  • The in-flight entertainment is available on all aircraft, excluding the Bombardier Q400 aircraft.
  • Personal seatback screens are unavailable on Alaska Airlines.
  • However, passengers can connect to the in-flight entertainment system using their mobile devices to watch the latest movies on offer.
  • You do not need to download the Gogo Entertainment App to access in-flight entertainment.
  • All movies and TV shows are accessible from your device’s web browser on AlaskaWiFi.com.
  • All the movies and TV shows are for FREE. You do not have to buy an internet pass to enjoy your movies.
  • Select the “Live Help” option for any questions when flying on aircraft with Gogo internet or use the “Help” option to view FAQs for flights beyond internet coverage.
  • Visit Alaska Airlines’ in-flight entertainment page for more information.

Commonly Asked Questions

Does Alaska Airlines Offer Free Wi-Fi?

Alaska Airlines offers paid Wi-Fi service for its passengers on board most of its fleet except a few Boeing 737-9 MAX and all Bombardier Q400s that fly short-distance routes.

Who Provides Internet Access For Alaska Airlines’ Wi-Fi?

Alaska Airlines partnered with Gogo internet company to provide Wi-Fi access for its customers. Gogo provides both the in-flight internet and Satellite Wi-Fi on Alaska Airlines aircraft.

Can I Stream Movies On Netflix On Alaska Airlines’ Wi-Fi?

You can stream and enjoy movies and TV shows on Netflix, Amazon Prime, e.t.c during your flight (only with Satellite Wi-Fi).

Are There Wi-Fi Coupons On Alaska Airlines?

There are presently no Wi-Fi coupons or promotional codes available on Alaska Airlines.

Who is Alaska Airlines Wi-Fi Service Provider?

Gogo, a global in-flight internet company, supports the in-flight internet and Satellite Wi-Fi connection aboard Alaska Airlines aircraft. The airline uses Gogo’s air-to-ground Wi-Fi and steadily fitting Satellite Wi-Fi on the rest of its fleet.

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